In order to gain information from an audience, audience research must be conducted appropriately. This is in order to see what the key audience want from the product, and to learn how to alter this product to fit their requirements. To begin this process, a key audience has to be constructed depending on age, gender, race, location, or all of the above.
Why conduct audience research?
- Audience research is undertaken in the initial stages of a communication campaign. This is to understand the key audiences needs, knowledge, behaviours and attitudes.
- In order for the television advertiser to determine the types of incentives and barriers that the audience see with the product, audience analysis is carried out.
- This form of research also reveals the target audiences viewing habits, and divides them into groups of similar info and preferences. It selects the best TV advert for this audience.
Audience Engagement
This section of the research describes how the audience interacts with a media text. Different types of people react in different ways to the same advertisements. Even though the advertisement is meant to be appealing to the key audience, it doesn't necessarily mean they're the only people who could possibly see it. For example, if a child is watching television with their parents in the room, although the adverts are aimed at the child, their mum or dad may also see it.
This advert in particular is aimed at the child, with bright colours, imaginary characters, a catchy yet simple song, and modern fashion.
This is the advance ideas of what an audience may have about a media text or product. Usually, there's a situation involved that makes the product look like a life saver, or at least vital to those who may need it. Adverts sometimes have to show what is expected from the company in order to maintain the companies reputation. For example, in the SpecSavers advert below, an extreme situation is shown to present the outcome of the product as greater.
However, some companies like to challenge what is expected of them in order to overcome their stereotypes and strengthen their value over contenders. For example,in the May 2015 Iceland advert, the production value is a lot higher in order to travel around showing where the fresh products come from before they're frozen. This would encourage more people to shop there, as an audience may have previously thought that frozen didn't mean fresh.
Audience Identification
This is where the company produce their advert to fit this key audiences expectations accurately in order to reflect their lifestyle. For example, the Garnier Nutrisse hair dye advertisement featuring celebrities Holly and Davina would appeal to middle aged women who can identify with the celebrities and want hair like theirs.


